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Your site mentioned follow-up questions. How does this work?

Follow-up questions are free as long as they are asked on the original question page. You can ask the Expert a follow-up question by opening your question page and replying to the Expert. Do not post your follow-up by opening a new question page as this can result in additional payments and it is likely that a different Expert will answer your question.

JustAnswer Promise

Your satisfaction is backed by a 30 day money back guarantee.