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At JustAnswer we take pride in delighting our customers. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7.

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Your satisfaction is backed by a 30 day money back guarantee.

Why is there an additional charge for an Expert Service?

Expert Services are outside of JustAnswer's standard question-and-answer platform. As such, the Experts can offer you services outside of an online question-an-answer such as a live phone call or document preparation. Because Expert Services are conducted off the website and require more than an online question-and-answer, the additional charge is compensated to the Expert for their additional time helping you.

JustAnswer Promise

Your satisfaction is backed by a 30 day money back guarantee.