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At JustAnswer we take pride in delighting our customers. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7.

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Why do I have to pay a $5 deposit to post my question?

A $5 good faith deposit is to book your time with the Expert. You will be charged the remainder of the payment when an Expert responds to your question. As part of our 100% satisfaction guarantee, your payment including the $5 deposit is fully refundable if you are not satisfied with your answer.

 

Note: If you used Paypal as payment, you will be charged the full amount when you submit your question.

 

JustAnswer Promise

Your satisfaction is backed by a 30 day money back guarantee.