Your satisfaction is our #1 priority

At JustAnswer we take pride in delighting our customers. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7.

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JustAnswer Promise

Your satisfaction is backed by a 30 day money back guarantee.

When will I get my answer?

Our average response time is 6 minutes. Most questions are answered within 30 minutes but may take as long as 24 hours during busy times.

We'll notify you via email, text (if you've opted in) and on the website when you have an answer.

JustAnswer Promise

Your satisfaction is backed by a 30 day money back guarantee.