Your satisfaction is our #1 priority

At JustAnswer we take pride in delighting our customers. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7.

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What if I forget my password?

You can always reset your password. Follow this link and click on Forgot your password link to have it emailed to you.
Typically you should receive your new password within minutes. If you requested a new password and haven't received one yet, we recommend checking your email spam folder. Sometimes these emails get stuck in spam and customers are not aware. If you have a Google Mail (Gmail) account, we recommend checking your Primary and Promotions folders for the email, too. It is also recommend that you only request one new password at a time. If you still cannot locate your new password, please contact Customer Care.