Now that you've accepted more Q&A/ongoing help from the Expert, review the helpful tips below to make sure you get the most out of your session.
- If you're not satisfied with the answer you received, reply to your Expert and let them know why you are not satisfied. They'll continue to help until you are satisfied.
- If you're still waiting for a response from the Expert, send them a reply and let them know you're standing by. If your Expert is online, they may be helping another customer at this time and will get back to your soon.
- Remember, your Expert will continue helping you beyond the scope of your original question directly on your question page. As a reminder, you will not receive a phone call.
We hope your session is a success and that we can help answer more questions for you in the future.