Your satisfaction is our #1 priority

At JustAnswer we take pride in delighting our customers. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7.

Quickly find what you’re looking for on this page

How may we help you?

JustAnswer Promise

Your satisfaction is backed by a 30 day money back guarantee.

How do I change my settings?

Log in then click My Account at the top of the page. Click Edit Settings. You can now change your settings including email, password, phone number and payment information. Don't forget to save your settings.

Note: You can't change your username on the Edit Settings page. To change your username, please contact Customer Care.

JustAnswer Promise

Your satisfaction is backed by a 30 day money back guarantee.