Your satisfaction is our #1 priority

At JustAnswer we take pride in delighting our customers. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7.

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How can I request a refund?

At JustAnswer, our first priority is to ensure you are 100% satisfied with your experience. We almost always find a way to help every customer, but if not, your transaction is backed by a 30-day refund policy. Review our Terms of Service for more details.

This will refund your payment and cancel your Membership. Are you sure you want to proceed?