Quick Start Guide for New Experts

Submitted by Jenica on Mon, 08/30/2010 - 11:05

We’ve put together some of our frequently asked questions/popular topics that new Experts want more information on. Hopefully, these will help make getting to know the site a little easier.

The Expert Community Guidelines and Expert Agreement are required reading before beginning to answer Questions. In addition, please check out the Expert Blog and Expert Forums to stay connected with JustAnswer and other Experts!

Setting Up your profile:

1. How do I set up automatic email notifications of new questions in my category?

2. How do I fill out my profile?

3. How do I upload a profile photo and write a signature?

Answering Questions:

4. How to respond to Questions: “Need Info” versus “Answer”

5. Tips and Tricks for Answering Effectively

6. How does Chat work?

7. Can I respond to questions that another Expert has already responded to?

8. Are there types of questions I should not answer?

9. What is a "miscat" and what do I do when I see one?

10. Can I discuss accepts or price with a customer?

11. Am I giving "information" or "advice"?

12. Can I share personal information with a Customer or vice versa?

13. Do I need to worry about grammar and punctuation when I answer a Question?

Getting Paid:

14. How do I get paid?

You can also contact us at experts@justanswer.com.

If you recently applied as an Expert and are waiting for your application to be processed or credentials to be verified, and you want to know the status, email verify@justanswer.com

Expert Questions?

NEW EXPERTS: Start here.

Email experts@justanswer.com for Expert Support.

You can also visit the Experts' Forum.

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