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  • Expertise

    We put every Expert through an 8-Step Expert Quality Process, and we confirm their credentials with a third-party verification firm.

  • Responsiveness

    We strive to respond to customer needs for fast, affordable access to expert help 24/7. In fact, the average wait time for an expert response is an industry-leading 7 ½ minutes.

  • Help

    Our first priority is to help people, which is backed up by the JustAnswer Promise®: If you’re not happy, we will give your money back.